RS130 can't connect with mobile phone android

Function RoseConnect
#1

I got the RS130 for a half year and it worked fine till now. After a reset of the router it was not possible to connect again. I did a factoryreset and tried severaltimes again to add the Hifirose RS130 to the rose premium app with device management. It did not worked, just like logging in is not possible. I always see that i have to give my emailadres, the devicename but the device name is not accepted. I even failed with a new emailadres. i even reset the router again and filled the IP with the keyboard. Is there anybody who can help me out of this problem?

I,ve got a Samsung Galaxy S24 (worked till last week)

Thnx in advance. :wink:

#2

[quote=“Toby, post:1, topic:14267”]
Is there anybody who can help me out of this problem?
[/quote

Did you verify your email address during the initial setup?

Wait until Monday, the Rose guys will be back then and can help you.

#3

Is the 130 successfully connecting to the network?

#4

Yes, it’s connected with ethernet.

#5

But does it successfully acquire a valid IP address (you should be able to see it from the settings screen) and can it access anything on the network or internet?

#6

Rose also often suggests setting up a personal hotspot on your cell phone/tablet and then trying it out.

Just as a test…

#7

True, but since the OP connects with Ethernet, it makes sense to check whether that works first.

#8

Oh yes, that’s right, he’s connected to his device via LAN…

I didn’t think it through…:tired_face:

:v:t2: