RS130 reliability issues?

It would not. Lack of Tidal Connect (or Spotify Lossless) has nothing to do with the version of Android used. Or with the hardware, for that matter.

Short update, my RS130 is still in repair, no feedback or information what so ever from the Swiss distributor. Needless to say that I am very disappointed.

1 Like

@Rasidaba

Did you contact the Swiss distributor, Piega SA, to request the repair?
Please reply to the questions below by email. As soon as you send your email, I will contact the Swiss distributor on your behalf.

  1. On what date did you request the repair for your RS130?
  2. If possible, please let us know the name of the person you have been in contact with regarding the repair.
  3. Please describe the issue in detail.

eunseong96@citech.kr

@ROSEHAN, thanks for your support. Piega received the unit per end of December 2025.I contacted Piega by phone and they couldn’t tell when I can expect to receive the repaired RS130 as they have not yet started the repair activities. After exchanging the mainboard twice (first time upon unboxing, second time 3 months later, Xmos error, resulting in no output signal) this time the unit started to show drop outs, the screen went black and from then on it couldn’t be started or rebooted. Upon pressing the power button the only reaction is a relay clicking. At the moment I see no point in you contacting Piega, but I’m very concerned about the reliability of my RS130. I have zero confidence that it will perform reliably for the next years. Luckily I still have my CocktailAudio X50Pro that despite being 7 years old runs flawlessly so at least I have an option to listen music.

@Rasidaba

I have contacted Piega and asked them to repair your unit as soon as possible and return it to you without further delay.

They appear to have many ongoing repair cases at the moment, but we sincerely hope that your unit will be repaired as quickly as possible so that you do not have to wait any longer.

We would like to apologize once again for the inconvenience this situation has caused.

1 Like

@ROSEHAN
Thanks again for your support. As already mentioned I had contacted Piega and everything was arranged. I was just unsatisfied that I got no response over more than 3 weeks after sending the unit for repair. I really hope this is the last time that my RS130 needs to be repaired for the next 5 to 10 years. At least this is what I would expect based on the price the equipment.

2 Likes

@Rasidaba

I have informed them and asked for prompt action on your case.
We sincerely apologize for the inconvenience.

If you have any other issues or questions in the future, please feel free to let me know.

2 Likes

I received my repaired RS130 yesterday. The mainboard was replaced for the third time and so far everything is working. Despite all I’m not very confident that my unit will continue to run reliably for the next few years and the end of warranty has not been extended. I’ll give it one last chance but the next time it breaks down I’m getting rid of it as I simply don’t enjoy using it anymore.

Just stop cooking lentils with rice on that device.

@Rasidaba

We apologize for any inconvenience caused.
If the same issue occurs again, please contact us at the email address below.
eunseong96@citech.kr

1 Like