When I‘m reading so many complaints or critics of the Users about mostly tiny issues I can‘t unterstand that. I have been moving from a Streaming Engine which had been succsessfull at the beginning and now there is no updates and support existing anymore. For years had been a simular situation with so many complaints which had been unimportant and didn‘t touch the functionality or the audio quality. The result was, the company stopped any activities and was running into a Financial problem.
My review on the rose product is that I‘m 100% satisfied with the RS520, the rose support and the joy of good audio quality every day.
I don‘t have any complaints and I would ask all users to have the focus more at the output and not at things which might be better for their own aspects. Have fun!
Hi Wallis,
I think you may misunderstand what you’re seeing.
The reason you’re seeing so many ‘negative’ complaints is that this is the only support place where people can ask questions and vent about the niggles. (Small thing)
What you are not seeing are massive complaints about the product because most people here do enjoy the sound and its the little things that are a pain. Not to mention, it seems some can easily be tweaked or fixed via software upgrades.
What makes this more of an issue is that you now have companies like Eversolo introducing new products and getting more air time and praise. The Eversolo has a better UI, yet I don’t believe it has better sound. (Ok so the Play is a fraction of the price.)
Congrats on buying a RS520. Warts and all, I’m happy w my purchase…
Hi Smegel,
I agree with you that obvious bugs and problems with Rose device should
be mentioned and complained in this forum. But I See a so many demands
and issues which I can‘t follow and these will overload the Rose support.
Result: No time for further developments. As I mentioned already I have observed a simular ongoing with my last distributor in connection with the developer of my high valuated Streamer. The Streamer has been excellent but from 2023 on no official support anymore. It‘s still working with a better handling Software than Rose but I accept the new handling of my RS520. I think it‘s a matter of learning the functions day by day.
Let us have fun with a good music and looking forward to continuous good support in this forum.
But this isn’t really support per se.
I mean we’ve talked about the lack of balance controls… the now discontinued 201E has it, but the 520 doesn’t. Rose came back with a non-committal response. I took that it meant that they would put it on the wish list and may add it sometime in the future.
I understand that you feel the forum is a bit negative at times. Sure.
But take that with a grain of salt.
I’d be more afraid if it was all positive reviews. There are issues w all products so when you don’t see any negative comments… time to be wary.
Just for a positive comment.
I have an iBasso DX180 DAP. The 3.5mm output doubles as its SPDIF (coax)
So I got an adapter and ran an rca cable from the DAP to the coax in.
Using spotify… I was listening to the music going thru 2 DACs. Sounded a bit smoother.
You could probably do that w your streamer into the RS520.
As to support… most hi-fi gear doesn’t really need support after a certain point.
I picked up an Arcam Solo Uno a few years ago, which I replaced w the RS520. Now we’ve got it in our living room. Its been discontinued, but if you can find it… for $250 USD its a killer small AIO. The OS and app suck… but its a 25wpc 8Ohm, 50wpc 4Ohm. Now my wife can use airplay and spotify to listen to music. (Never seeing the app. ) I have some internet radio stations… It will run until either something breaks, or airplay/spotify change their apps and I can’t get it to work anymore.
W.R.T the Rose… quirks and all … as long as the tech works… its good and will run for a long time.
My tiny complaint is, that the ROSE intelligence is not able to find all information in the tagged music data.
This renders the use of tags, which are a standard format to write/read metadata in several music file formats, in part useless.
… since the main use of using the ROSE audio device is listening music from tagged music data (FLAC files), this issues is rather large one for people like me.