Hi,
I received a message on my RS250 for a new software update.
But when I want to download/install this I reveice the message: err_connect_time out
All I can do is cancel the download.
I have to turn off the RS250 otherwise this message keeps popping up.
I have tried a reboot, but when I want to download the software update I get the same error message.
I had never any issues before with software downloads.
My Rose ID is 0AE2F9.
Please can you help me?
Thanks in advance.
Hello everybody,
same at mine.
Kind Regards
Mike
Same issue for me, time out and now keeps popping up
Same error message here for my RS 150B.
Same error message here for my RS 150B.
Same error message here for my RS 150B
Same for Me RS150B just bought!
Regards All.
Same for my Rose 21.
Can’t stop the pop up
Same here and now wont let me use Tidal without the update…effectively a dead machine…
Pewnie prąd wysiadł w Korei i serwer padł. Może do rana naprawią.
Good oppertunity to play some vinyl records 
Bravo!))) Thats exactly what I am doing))
I’ve literally just received my RS150b, plugged it in and received this same error, which drove me to this forum for support. I can see I’m not alone. Not a great start to my experience…
Same here, just got mine and not able to use it.
Hello @Hen3, @mikenice , @Max , @Rick72 , @Sidonius , @brey0001 , @plemoine , @D804k , @tomato , @Ataripower , @JamesByrnes
Hello, the main server (KR) has been updated normally. However, delay occurred while releasing to AWS servers, which are servers outside of Korea.
Now, everything’s been released normally, and you should be able to download them normally.
If you are still having problems, please let me know.
I sincerely apologize for the inconvenience.
Thank you.
Yes, now it is on ver 4.1
MY RS150B updated and is working fine.
Thank you.
Thank you for the update RoseLOA, now that I can use my brand new RS150B, I have to say I am really impressed!
Thank you for your information ROSELOA, my RS 150B update and is wotking fine.