Based on the last photo you sent, the SSD installed in your RS130 is shown as an M.2 NVMe drive.
ROSE devices do not support M.2 NVMe SSDs and only support SATA-type SSDs.
Please make sure that your SSD meets the following specifications: 2.5 inches, 7 mm thickness, SATA type, and a capacity of under 4 TB.
@ROSEHAN
I’m stunned by your response…
The internal cache drive is a WD SN740, which is also an M.2 NVMe. I’m not referring to the drive underneath the device, but as stated in my first post, the one that originally came inside the RS130, namely the WD SN740. It’s actually impossible to install a SATA drive in an NVMe slot, as the connectors are different.
If you look at the bottom of your RS130, there is a slot where a SATA-type SSD can be installed.
We only support SATA-type SSDs in that location.
@ROSEHAN
Can’t you see the picture? Don’t you understand that Patrice is talking about cached memory? 
@ROSEHAN
It’s hopeless.
Please reread my first post!
It’s not the 2.5" SSD under the RS130, but the one inside it! I posted a picture of the faulty NVMe SSD (WD SN740), the one that came pre-installed. I don’t want to install a SATA SSD, which is 6 to 10 times slower than NVMe. I have to replace the WD NVMe cache SSD!
Frankly, we’re not being helped 
@ROSEHAN ; He’s referring to the pre-installed cache SSD—the one your factory technicians install during the unit’s build process—not an aftermarket drive added by the customer.
As the first line of customer support, this is a fundamental configuration detail you should immediately recognize and communicate clearly. The guidance provided so far is incomplete, misdirected, and it’s creating avoidable confusion.
At a minimum, you should be able to confirm the RS130’s standard build configuration upfront—especially given that this product has been on the market since 2023—or escalate this promptly to someone who can. That baseline understanding is required before you can properly troubleshoot the actual question being asked.
If you’re not equipped to handle this, then please route this to someone who is—without further delay.
I am still curious, does the unit work at all? Does it have skips in the songs? How was the unit behaving when you discovered the cache was damaged but before you replaced it with the one that needs formatted?
Patricia was too busy listening to her SFP modules and sonic differences between fiber brands to actually notice if her little toy was working or not.
@Eleven
Hello Eleven,
I’ve gotten into the habit of clearing the cache once a week. I’ve noticed that doing so keeps the sound quality consistent. I mention this because it seems to me that the SQ’s quality tends to degrade with use of the RS130; in fact, I even perform factory resets regularly. Last week, I got error messages 01 and 00 in the cache section when I tried to clear it.
@PatriceP
I apologize for the delayed response.
The “00 Error” shown in the photo occurs when the NVMe is not properly connected, as illustrated in the image below. For testing purposes, if you remove the NVMe and clear the cache, the 00 Error will be triggered.
It is possible that the device is failing to recognize the drive due to damage to the connector or another underlying issue.
Greetings! But if everything is absolutely ok from the physical connection point of view, would the RS130 automatically format this M2 caching SSD, or should it be formatted using a PC before connecting it to the rose? What format should be used for M2 caching SSD (FAT, NTSC, etc.)? Thanks.
Thanks for the reply, but are you sure you’re talking about caching SSD (M2)?
@ROSEHAN Hello, could you please check with your developers if the SSD cache can be used also when the RS130 is used as a Roon endopoint? It would be nice to have the cache memory playback (from SSD) also for Roon operations…
Roon by design uses very small buffers to allow for synchronization between zones, so unlikely.
If you are getting dropouts while playing from Roon there’s something wrong with the network (well, or 130, or your Roon server, but most likely the network).
I have no issues or dropouts. Actually everything is super smooth while using Roon on the RS130.
I thought the SSD caching was implemented/offered to bring audio improvements. Isn’t the case?
No. It can’t. Cache is there so when you play something that’s traveling over the public internet, with unpredictable performance (so basically, Tidal, Qobuz, and similar streaming services)m, it will try to buffer the data to the cache, as fast as it can be served, so it can be played back properly even if there are slowdowns or interruptions in your internet connection. DAC does not care where that data came from, SSD or network, as long as it gets it in time.
Roon sits on your own private network, so those should not be an issue. Roon server maintains its own buffer when pulling from streaming services (although many people do complain that it is not big enough) but this is not something Rose could do anything about.
