TV sound cuts out

My Rose device is the RS150B. I have used an LG OLED TV and an Epson projector. I have connected both displays at different times to the 150b using both ARC input and optical input. THE SOUND CUTS OUT PERIODICALLY for a moment or two and comes back on. No, I’m not talking about lip sync!!! The sound cuts out. This is a defect specific to HifiRose as I stated previously. I have used many other components in my system with no audio drop out issues. I can’t watch a full movie without it happening at least once. I have been talking about this for over a year now.

@HifiHandyman

Please make sure that the digital sound output is set to PCM among Auto/PCM in the sound menu of your TV.
This may be a problem because the Rose device does not support compression formats such as Dolby audio, which are output automatically by default.

Additionally, are you watching the broadcast through STB?

If it wasn’t set to PCM, there would be NO sound. I am using the apps built into my TV or other devices such as Xboxes, Apple TV, etc. Let me say again, I have many other devices that work perfectly with no sound drop out EVER. You are still asking the same questions, and I am giving you the same answers over a year later. This is a design flaw of the RS150b and people should know they can’t watch TV with this product and have it work correctly.

I had the same problem. The sound from my LG77G1RLA Oled TV would cut out for a few seconds. This happened at random moments but quite frequently.

I tried various HDMI cables and also the optical output, but nothing helped. I thought I would have to live with it.

Until I decided to try out the Early Access software. Not as a solution to this problem, but simply out of curiosity for new features. After some time, I realized that the issue with the TV sound had disappeared.

I’m currently running the latest official software again, and the TV sound continues to work without any problems.

I have no explanation for this ‘solution,’ but it certainly seems worth trying. The indexing after switching software versions is currently fast enough.

Good luck.