Why Rose Hi-Fi is crap (and why it's pointless to expect any major software improvements)

ROSE Products
#50

“After a certain stage, it’s no longer up to the after-sales sales team to deal with the consequences of incomplete and dubious product development, but to the engineers, developers and even the management in charge of the product. Long ago, these people should have taken the floor to reassure us of the measures taken internally to deliver a product in line with its claimed functions and qualities. Instead, they’re hiding behind a proxy who’s getting the short end of the stick, and who’s obviously been told to show compassion in the absence of a real solution”.

Spot on.

1 Like
#51

Yes, there we go again…no one thinks about it beforehand. I read up on the internet six months before I bought it (RS520) and didn’t watch any stupid YouTubers.

#52

Talking to the dealer I bought it from, in his experience 90% of the people he sold Rose kit to use it purely with Roon and they’re generally perfectly happy. That’s why the “why Rose HiFi is crap” view overstates the issue for most of the user base who probably don’t feel the need to frequent forums.

It’s those of us who step outside that who encounter issues. I still hit occasional bugs with Audirvana despite the “works with” certification and the inbuilt app is, putting it kindly, underdeveloped.

I’m currently using Play for IoS with MinimServer and that has been, so far, solid and pleasant to use.

1 Like
#53

What’s your problem? I have thoroughly enjoyed every ROSE product i own. If there is a little bug here and there, I can live with it. The enjoyment of the screen, graphics, sound quality, and the overall user experience far exceed anything in this pricepoint. If you think Eversolo is better, just go buy one and STFU. Nobody cares.

3 Likes
#54

I use my Rose for Qobuz, I use RoseTube, and yes there are some bugs on RoseTube, but I really love the software and there is no other software in the world that allows me to categorize and enjoy Youtube videos the way Rosetube does. It does have a little static that RoseHan is helping me troubleshoot; but the only other option is to stream using Bluetooth directly from Youtube and the SQ is greatly diminished and much less enjoyable by orders or magnitude. At least Hifi Rose is coming out with new innovations and features and taking risks while everyone is playing it safe.

4 Likes
#55

I was a big defender of the RS 150B and the company and have kept trying to do work-arounds for the many flaws and trusting the company would eventually get it right. They haven’t. At this point I think they never will. My complaints are about basic functionality and stability, which I detailed elsewhere today and have done with requests for fixes which have been outstanding for so long and through too many “improvements” that actually make matters worse. I have other machines that don’t have these problems, although all higher end machines seem to have their own quirks. With great regret, I give up,

#56

I’m one the folks who have been in the Rose train station here for years, waiting for Godot This last “upgrade” was the last straw for me. I finally gave up, made my own short comment, and then read yours. I wish I had read something like that before investing all this money and especially time and expecting even basic functionality and stability. Although I’m not sure I agree with all the comments about a characteristic Asian tone (Asia is a big place) , the rest of your comments I think you nailed. Thank you for your comment. You have to give them credit though for publishing it.

#57

Yes, credit for the open forum. For Rose to heavily rely on software, they should be more prudent in issuing new versions and aim for stability for their regular users. The EA is for the bleeding edge and those daring to tread that path.
For all the haters and for now, it should be made real easy to return to older, stable versions. Or else, they should consider buying analog equipment…

1 Like
#58

I’m interested! Please send me info or hacks you’ve discovered/developed. Thanks!

#59

The software of RS150b is full of bugs, it can’t manage the DB library and the assistente can’t give any solution. It don’t read more than 3.400 songs so I have a big loss of files.
The advertising of the seller don’t tell it.
RS150b is a terrible experience!

#60

Both of my Roses catalog and play 50K+ tracks from a NAS just fine so the problem is likely elsewhere.

1 Like
#62

With Roon the rs130 becomes interesting, more expensive but interesting!!

I will drop the app and confirm my subscription to Roon

#63

The rs520 and the rs250 ? Is it a rs250a?

#64

I use both Roon and the app. I honestly like the Rose app better because of Rosetube

1 Like
Benefits of RS130 User Interface Software
#65

One of the worst purchases I have ever made in my life. The rs150 removes any enjoyment whatsoever from a music listening experience.
I have never dealt with such a over engineered, over complicated peice of equipment in my life.
Looking forward to the day I crush it, return it to the manufacturer & wash my hands of it completely,
.

#66

Harsh words!

But your opinion and experience with this device must also be accepted!

I can only hope that you and your 150 will become friends someday.

PS:

Please don’t break it! :hammer: :boom: :hammer: :boom:
It simply cost too much money.

#67

Its an engineering mistake. The only satisfaction I will receive is returnig the peices to from where it came.
Hopefully others read this post & realize what they’re spending their hard earned money on.

#68

Can you elaborate a bit more on this part? Maybe all of us here can help you. I’ve been using the RS150 for more than a year now and it does an excellent job at what it’s designed to do (well, of course, unless you’re trying to turn it into a small nuclear reactor).

1 Like
#69

Thanks for your consideration. The issues are far beyond advice, a percentage of the virtual keyboard has lost functionality, the work around is my tablet, however this still doesn’t allow me to resolve other issues.
The user interface is well, mind boggling. There are issues with almost every aspect of this device.
The positive take away, daylight saving time seems to have updated.
Thanks again, I do apprecie you reaching out .
Cheers

#70

@Bill_S

We sincerely apologize for the inconvenience you are experiencing.

If you could please describe the specific issues you are currently facing, we will do our best to advise you on possible solutions or let you know whether the issues can be addressed or improved.

We will continue striving to provide better products and a better user experience.