Stop replying to the Boris guy - it is so obvious that he’s paid by ROSE!!! I am using HiFi gear now for the better part of 45 years and never came across an item which has so many software and hardware faults as the ROSE 250 
…Probably because the most complicated thing you’ve ever managed to use until now has been an original Victrola… and you’ve broke the spring in it anyway.
Just go and do one, idiot 
Talking to yourself again?
Most those “awesome reviews” for any ROSe product was paid by Rose… this is why i get this crap Rose 130
Are you a little rude to ROSELOA and ROSEHAN?
They are employees, in case you hadn’t noticed. They do NOT command. They respond to the extent of the autonomy that they are authorized
And I particularly feel satisfied with the attention that both of them gave me when I requested it.
Modifications are not made overnight.
If there is only one person who claims them, even if I were the head of ROSE I wouldn’t do them.
If you’re not happy, sell the Rose and buy another one.
How about you just listen to music instead of looking at the technical details? It is a modest suggestion that I make to you.
Greetings
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I have absolutely no intention of denigrating the work of ROSELOA and ROSEHAN, quite the opposite in fact. These 2 employees are doing what they can to try and calm the legitimate discontent of customers. However, this does not provide any concrete solutions to the problems encountered, or even any visibility on the actions taken internally to correct the situation. And for good reason: it’s not their responsibility. After a certain stage, it’s no longer up to the after-sales sales team to deal with the consequences of incomplete and dubious product development, but to the engineers, developers and even the management in charge of the product. Long ago, these people should have taken the floor to reassure us of the measures taken internally to deliver a product in line with its claimed functions and qualities. Instead, they’re hiding behind a proxy who’s getting the short end of the stick, and who’s obviously been told to show compassion in the absence of a real solution.
English is not my native language, so if my comment was misdirected and gave you that feeling, then I think it was necessary to make that clear. As for simply listening to music in good conditions with a product that simply works as sold by the manufacturer, that was precisely my aim. I only got my hands dirty in order to remedy the problems I encountered, the first of which was the instability of the Rose Connect application (on iOS, and even more so on Windows), hence the need to control the device by other means.
Greetings
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Why didn’t you do your research before buying the NAD streamer that preceded the Rose? Wasn’t the BluOS application and its weaknesses sufficiently documented?
You see, the problem with your argument is that it can easily backfire. It’s like saying that I should have visited this forum before buying, believing that watching ‘reviews’ on Youtube, or reading them on reputable platforms such as Stereophile (“an extraordinarily versatile, affordable product”, “Highly recommended,” “an elegant-looking, well-engineered, multipurpose component”) wasn’t sufficient research. … while demonstrating with each of your interventions on the said forum that you think it’s populated by ignorant morons incapable of operating what you describe as a device too sophisticated for them.
But I did 
Bluesound broke (subtly) Roon compatibility in a firmware update, affecting units with a BluOS expansion card. It was workable, but annoying enough, so I replaced that particular unit with Rose RS520. Whatever its other software shortcomings are, Roon has always been working perfectly with it.
And I have 4 other BluOS devices. Bluesound has been breaking Roon compatibility on those too, but it was easier to work around it on those.
Yes, you should have.
Believing anything on YT is a sure recipe for disappointment.
Stereophile 
“If it costs more it must be better.”
It wasn’t, and it is, alas.
“After a certain stage, it’s no longer up to the after-sales sales team to deal with the consequences of incomplete and dubious product development, but to the engineers, developers and even the management in charge of the product. Long ago, these people should have taken the floor to reassure us of the measures taken internally to deliver a product in line with its claimed functions and qualities. Instead, they’re hiding behind a proxy who’s getting the short end of the stick, and who’s obviously been told to show compassion in the absence of a real solution”.
Spot on.
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Yes, there we go again…no one thinks about it beforehand. I read up on the internet six months before I bought it (RS520) and didn’t watch any stupid YouTubers.
Talking to the dealer I bought it from, in his experience 90% of the people he sold Rose kit to use it purely with Roon and they’re generally perfectly happy. That’s why the “why Rose HiFi is crap” view overstates the issue for most of the user base who probably don’t feel the need to frequent forums.
It’s those of us who step outside that who encounter issues. I still hit occasional bugs with Audirvana despite the “works with” certification and the inbuilt app is, putting it kindly, underdeveloped.
I’m currently using Play for IoS with MinimServer and that has been, so far, solid and pleasant to use.
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What’s your problem? I have thoroughly enjoyed every ROSE product i own. If there is a little bug here and there, I can live with it. The enjoyment of the screen, graphics, sound quality, and the overall user experience far exceed anything in this pricepoint. If you think Eversolo is better, just go buy one and STFU. Nobody cares.
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I use my Rose for Qobuz, I use RoseTube, and yes there are some bugs on RoseTube, but I really love the software and there is no other software in the world that allows me to categorize and enjoy Youtube videos the way Rosetube does. It does have a little static that RoseHan is helping me troubleshoot; but the only other option is to stream using Bluetooth directly from Youtube and the SQ is greatly diminished and much less enjoyable by orders or magnitude. At least Hifi Rose is coming out with new innovations and features and taking risks while everyone is playing it safe.
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I was a big defender of the RS 150B and the company and have kept trying to do work-arounds for the many flaws and trusting the company would eventually get it right. They haven’t. At this point I think they never will. My complaints are about basic functionality and stability, which I detailed elsewhere today and have done with requests for fixes which have been outstanding for so long and through too many “improvements” that actually make matters worse. I have other machines that don’t have these problems, although all higher end machines seem to have their own quirks. With great regret, I give up,
I’m one the folks who have been in the Rose train station here for years, waiting for Godot This last “upgrade” was the last straw for me. I finally gave up, made my own short comment, and then read yours. I wish I had read something like that before investing all this money and especially time and expecting even basic functionality and stability. Although I’m not sure I agree with all the comments about a characteristic Asian tone (Asia is a big place) , the rest of your comments I think you nailed. Thank you for your comment. You have to give them credit though for publishing it.
Yes, credit for the open forum. For Rose to heavily rely on software, they should be more prudent in issuing new versions and aim for stability for their regular users. The EA is for the bleeding edge and those daring to tread that path.
For all the haters and for now, it should be made real easy to return to older, stable versions. Or else, they should consider buying analog equipment…