Wrong Cover Picture in Rose Connect

[Ben]

I started Rose Connect latest version on my Windows desktop. I choose recommendations;
There is an album listing with a mixed up cover image.

Please the the wrong listing below, text is all correct, but album cover is wrong.

After a search for ‘Nightfall’, the right listing here in the search results, text and album cover is correct.

Just to mention. It happens after reloading ‘recommendations’ as well.

[ROSEHAN]

@Ben

I didn’t really understand the symptoms.

Please answer a few questions.

1. When you click Recommend in the RoseConnect window app, are there albums with the same album name but different album covers?

2. Does the album cover display differently each time you click Recommend in the RoseConnect window app and click on an album?

Please explain in detail so that I can understand.

[Ben]

Hello ROSEHAN

yes to both questions. The error appears after reloading ‘recommendations’
The steps are; start Rose Connect > Recommendations > Play album (plays correct album) > reload ‘recommendations’ > play album (play wrong album)

i clicked play on first album > check what plays (the covers do not match). Also the title of the text and title of album cover picture do not match.

Now compare the album title (large), the album playing (small), the tracks listed. They do not match.

[ROSEHAN]

@Ben

Looking at the photo you sent, the app is not the latest version.

Please go to the link below and install the latest version of RoseConnect PC and check if the same phenomenon occurs.

[Renewal] PC Rose Connect Release (Ver 5.7.0 ) (Win/MAC)

Dear Rose users, We would like to express our heartfelt gratitude to all of you for using our products and services. Today, we are excited to share some special news with you. We have been providing a convenient way to control various product lines through the “Rose Connect” program. However, to meet your expectations and overcome the limitations of the previous version, we have completely restructured “Rose Connect” into an entirely new format. This update has been driven by your invaluable …

[Ben]

Hello ROSEHAN
i checked the version info of the installed Rose Connect. It shows 5.7.4.

I downloaded/installed the latest version again which is 5.7.4
I will see if the error with the mismatch of album cover occurs again.

[Ben]

Hello ROSEHAN

i can say that it still does not work. The error persists.
I use ‘recommendation’ feature to select album for listing.
After reloading ‘recommendations’ the error appears again.
Perhaps you have to try several reloading.

See the screenshot. The albums in the picture do not correspond to the text below them. None !

[ROSEHAN]

@Ben

This issue is under internal review.

We will fix it once the issue is confirmed and reflect it in the next update.