@BorisM I do not appreciate your comments, completely inappropriate and certainly not in the spirit of what this community is all about.
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Well dude, I actually do have cat 8 rated patch cables.
Oh wait, you’re an ‘audiophile’.
I’m just some guy who works in IT and has a cluster of servers in my home office.
Been doing IT for far too many years.
Apparently reading comprehension isn’t your strong suite. And from the mention of CAT7 cables, neither is IT. Must be a tough life.
For you maybe.
I guess you’re not familiar w the IEEE 802.3 standards? Or the working group that set the standard?
The Category 8 standard was developed by the ANSI/TIA-568 standards body, more specifically, the TR42.7 committee. The document that details Category 8 cabling is ANSI/TIA-568-C.2-1, and was published in November 2016 as a standard, therefore Category 8 is no longer in a draft format.
Now I said CAT 7 which was an earlier standard. CAT 8 cables will probably be the last because of limitations on speed in terms of using copper cables.
As you were saying?
Do you also want to talk about RF Interference in terms of patch panel / cord length cables and why the gauge of wire is less of an issue at these short distances?
But I bet you can hear things over 100kHz too right?
I’m just an old guy who’s hearing has dropped to between 16kHz and 17kHz on a good day.
Just look up what CAT7 standard is, then get back to us, when you manage to jam a CAT7 cable up your Rose. Or, stick to discussing speaker interconnects with the equally clueless.
Poor Schmuckel, he still thinks that it is other peoples’ posts he needs to hide so people would not see that he’s an idiot. It’s too dumb to realize that it needs to hide its own posts instead.
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This topic is temporarily closed for at least 4 hours due to a large number of community flags.
This topic was automatically opened after 57 days.
Rosehan, what else do you hear about point 3, namely “We are also preparing an urgent patch for issues with the USB port that arose after the update and will promptly provide a corrected update guide”? Don’t you think you have exceeded any reasonable deadline?
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This issue has already been fixed, and the updated version has been released.
If your Rose device is running Rose OS version 5.9.09, the USB port issue has already been resolved in that version.
Your communication continues to fall below acceptable standards. You now appear to assert that this specific issue has been resolved, yet no such resolution was formally communicated. You further state that a corrected update guide will be provided—presumably for the RSA720—however, that documentation remains outstanding.
Despite repeated assurances over the years that HiFi Rose is committed to improvement and values its user base, the opposite has occurred. Customer service, technical support, and both software and hardware performance have demonstrably declined, placing the brand well below industry standards.
I encourage current users, prospective owners, and the HiFi Rose team to revisit the very first post in this thread. What was true then remains true now—nothing has changed.
HiFi Rose must take immediate and material steps to correct these deficiencies. @ROSEHAN @moderators
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Rosehan I think you misunderstood! It’s about the update for RSA720 not for RS130. Why are you still selling RSA720 if you haven’t solved the compatibility issues and the USB port functioning issues for a year?
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We are planning to post updates about critical issues on the HiFi Rose Community soon, including progress reports and clear status updates (e.g., “in progress” or “resolved”) for better transparency.
We regret to inform you that the DAC recognition issue when connecting the RS130 and RSA720 has not yet been addressed in a new update. Our development team has confirmed that they are still actively working on resolving this problem.
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Your latest response not only contradicts your July 25th statement, but it underscores a deeper issue that continues to go unaddressed—HiFi Rose publicly stated that an urgent firmware update was underway, yet months later there has been no release, no follow-up, and no clarity.
This ongoing pattern—announcements without execution, promises without timelines—is precisely why users remain so frustrated. You say support will improve, yet our only support channel is this forum, and even here communication is fragmented, technical guidance is minimal, and essential updates remain overdue.
Repeated assurances of “we will do better” lose credibility when the reality reflects the opposite. Calling something urgent in July and leaving it unresolved through October signals either a lack of coordination or a lack of respect for your users’ investment in your products.
We don’t need more promises—we need delivery, transparency, and accountability. Until then, the gap between what HiFi Rose says and what HiFi Rose does will continue to erode trust.
Anyone joining this discussion need only review the very first post in this thread—it’s the same concerns, the same assurances, and now, even less accountability than before. Nothing has improved; if anything, the situation has deteriorated.
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Bla, Bla, Bla. And Bla. To many words. And nothing happens.
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Yet again, HiFi Rose remains silent. Their approach to support feels superficial—apologies and excuses without any meaningful follow-through or change.
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