Sorry, I’m a little confused.
I’m suggesting that the information at the top of the post appears to be correct and then added your information to this.
I’m going to take the word of Rose over those complaining. Note that there are probably things that can go wrong during an update or install so who knows…
Well did your friend tell you that other Rose customers were having issues?
My point was in support of the person who posted about their dealer saying that none of the other customers who bought Rose complained of issues.
My point was that the Dealer is going to be loyal to their customer because they sell more than one brand and the customer will buy more stuff from them if they have a positive relationship.
OK?
As I mentioned before, he’s more of a friend than a distributor, and I’m not going to complain about things he can’t control. For example, HiFi Rose, every time they release a software update, instead of fixing problems, they take a 50-step step back.
Take some time to see all the conversations, discussions, and complaints that arise every time they “update the software.”
Sorry, but now I’m confused.
When I find an issue w a piece of software that I am using… if I run into an issue/bug … I’ll ping my friend. Now there’s no expectation that he can do anything, but he can either confirm, the issue or offer some insight if there’s anyone else w the issue.
Working in IT for going on 40yrs now… I’ve seen it all. So yes, a lot of times when you roll out software you fix one thing and maybe break another. Yet a lot of times things go ok.
The problem w sites like this… you tend to see complaints and not people without issues.
And in looking at the posts… some installs may have had issues, but then they reinstall and things work out. So what do we learn from this? Did they hear an issue? Was it the update itself, or did something else go wrong?
My point is that someone talks to their dealer and the dealer says they haven’t heard any complaints then we should consider that to be a truthful statement.
Look, I’m not saying that everything is rosy and perfect … there are always warts. But I don’t think Rose is any worse than anyone else in the market and I also have lower expectations when it comes to software releases. Call me jaded from dealing upgrades for too many years.
Me too, I wait the next version.
Of course, I completely agree that the distributor in a given country is not responsible; Producnet is responsible for everything. But if they write twice in a private email that the software wasn’t intended to interfere with the DAC or the sound in general, then that should be assumed and there should be no doubt about it.
My friend at the store is also a friend, and I believe him, saying he hasn’t received any calls from users, as does the manager from ROSE at the distributor. We must remember that lying is pointless and would not contribute anything to the case, and remember that these are relatively new devices, and the manufacturer wants to maximize sales.
I completely agree about system updates, so generally speaking, that it often happens that, say, two people are satisfied, but something happens to the third one. This happened more than once with the RS 250, and it will probably happen again.
Perhaps this is also due to the update sometimes being installed incorrectly, causing problems for some people, but not everyone. It’s also possible that it’s difficult to test updates before they’re released. Many companies struggle with this, even with much more experience than Rose.
It’s certainly true that some things are fixed with a given update, and we need to remember what one of our colleagues wrote here: most people aren’t satisfied, and the number of dissatisfied ones isn’t overwhelming either.
We need to remember that Rose streamers are combines and offer more features than, say, Lumins, where updates are likely simpler, plus they’ve been on the market longer and are more experienced. We have to believe that over time, Rose engineers will improve and become more adept at handling both system and application updates.
Regarding filters, Rose recommends the MINIMUM PHASE FAST ROLL OFF filter for those who are just starting out with Rose devices, but it might be worth experimenting with others and seeing how they sound in your system.
And yet here there is no DAC (RS130) a file that touched the OCXO clock?
Message de Patrice P:
In my case, on the RS130 (connected via Amphenol SFP) to the RD160, it’s so obvious.
Last night, I went back to 5.8 beta, but what a difference!!! What a pleasure again!!! We can’t call it a small, inaudible difference or audiophile whims… Yet before going back to 5.8, I did two hard resets, the sound was still flat, without meat on the bones and very incisive, too much…
In short, if Hifi Rose says they haven’t changed anything, they’re either being dishonest or stupid.
For my part same result for 2 days, reset once then I installed Early Access (5.8) and like Patrice P the rendering is perfect (RS130)
I then put back the official version, so new factory reset and everything works perfectly!! Corrupted update? Interrupted?
I don’t know
Hello Gilles,
As I told you in our conversations, I reconnected my external clock, which I had removed after moving.
Well, I must say that adding the clock fixed the problem; the sound is harmonious, warm, and deep again. The strange thing is that after installing this external clock, I switched back to the internal clock, and the sound also returned to normal… Sure, the external clock is slightly better, with more depth and more micro-details, but to be completely honest, it’s just subtle.
I don’t know what to think: was it a corrupted file, or did I just have to change the clock type several times?
The fact is, the problem is solved, but not without some scares.
Now I’m wondering if I’ll leave the external clock or not, it takes up space and I don’t have as much as before.
Thank you Patrice for your answer
Happy that everything is back to normal, like at home
Happy Sunday
Hello Gilles, hello all!
I spend some hours this weekend on hearing music on my „ corrupted ? 
“ RS151 after the update.
I upgraded to the pre release 5.8, made a hardware reset and the great sound was back. Additionally the issue with the Power On/Off (Switching On/Off the RS151 using Roon as well as the main Power button) disappeared. But all filters had different names.
Why is Rose not publishing the table @Cougar2025 received via PM officially e.g. in the release notes?
Then I was brave and „downloaded“ again the new version and the great sound is still there. 
But the Power On/Off issue popped up again. Luckily for me this is a minor issue comparing to the sound degradation und I will send a failure description to Rose.
Why Rose does not have a download page like most other tech companies which is offering firmware downloads optional to the direct download using their equipment? I know very well that any firmware upgrade might fail.
I assume that plenty of the discussion and bad comments could have been omitted by optionally using a file on usb-stick.
I am happy that the sound is back, but I am frightened it might happen with any future update again.
Happy Sunday!
Thank you for your feedback Stéphane.
Have a good day
Hello.
I also noticed after the update that the sound was destroyed. A factory reset as it was on the new version solved the problem and the sound came back. I hope that helps.
I did exactly what you said, and in my particular case the sound was never the same again.
They don’t have a website or customer support that’s clear, fast, and dynamic, because they don’t give a damn about having one. They rely on this platform to provide “support.”
There’s no point in demonizing it, mate. I had an RS 250 for almost four years and the sound never deteriorated after an update, and I don’t know anyone who experienced this after an update.
This is the first time this has happened to some people, but as you know, not everyone, so it’s unclear why it happened to some people after the update. We have to believe that with subsequent updates, people won’t have problems with sound degradation, even though Rose claims they didn’t tamper with the sound or the DAC.
I have made many updates with my Ex RS150b, RS130 without fortunately having the slightest problem. This is the first time it happens to me
Remember that at the beginning of the year a corrupt update affected all RD160, fortunately I had not done it, a patch was put on the site (not the forum) to return to the previous version.
So it can happen except that there, fortunately, it has affected few devices
Hi
I don’t have issues on PIN code , simiply just set the 8 digits code in all numbers.
About the sound, actually the bass becomes less then before. Luckily it just perfectly match with my system and listening room. I cannot say the sound is flat, I would like to use the words balance instead. When I listen George’s Bizet Carmen the sound stage is big, all instructions at right locations. Regarding “Bright”, you might adjust to higher volume to achieve your preference. I found that the gain output is different from before.
Strange, the team claims not to have touched anything at the audio level.
There were a few of us to see it but we talked in a vacuum