I think I’ll skip this update and wait for the next one
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Thanks, I will try that (typing in my 24 character password on the display ;-( )
Unfortunately I had to login again just now with Tidal in the rose app on my iPad.
So, my suggestion isn’t working….
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This is something I noticed yesterday too. Very annoying.
I also noticed that, when using Rose_Connect (4.14.01) on my mac Mini with M2 processor, that scrolling thru the “New Playlist” with 41.355 albums it takes ages to wait for the next page to appear.
It is impossible to scroll thru a playlist this way. This is also happening in other playlists. Not so on my iPad.
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Updated RS 150b. Super. Everything works perfectly. Thank you .Sidonius
@ROSEHAN as you can see there seems to be an issue with Tidal login on iOS. Several users are complaining after the last update. Can you dive into that, it’s very annoying
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@ROSEHAN Updated on Sunday 22/10 update went well - all working. Logged into TiDAL HiRES Lossless all working throughout the day. Seeing Tidal comments today and checked my RS150B, when TiDAL accessed from front panel says logged in, no confirmation of account type and no content. Logged out and logged in again with username and password and now working again.
I have the same problem with Tidal.
I thought I had solved it with a factory reset. It played for 2 hours continuously last night before I switched off. This morning after about 90 minutes playing it disconnected again.
This is the first problem I have had since I bought my RS520 in April.
Please HiFi Rose, find a quick and permanent solution !
Found two more bugs: I need to login again every time I start qobuz in the rose connect app. Very annoying.
Also, the displayed album art in the app (and on the Rose) is sometimes wrong. In this case the cover is from the song I played before. (Same song, different artist in this case but it happened with completely different tracks as well)
Dear Rose users
We apologize for any inconvenience caused.
As we change the Tidal Client ID to support Tidal MAX, we are experiencing the issue you mentioned with renewing your login period.
We have received a guide from Tidal regarding this issue, and we will update the related content as soon as possible.
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I can not log into my Rose account anymore on my device.
I’m getting sick and tired from the problems after this update!!!
Please advice how to fix this.
All my recent played lists are gone.
Test your updates properly next time !!!
Update: Can login, but get kicked out after a few seconds
We apologize for any inconvenience caused.
Please check a few things.
-
Please delete and reinstall the RoseConnect app and let us know if it works properly.
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Are you using the RoseConnect app: PC, iOS, or Android?
Using the Android version.
But it also happens when i login on the Rose itself.
I made the update with RS130 without any issues, all working fine and also Qubuz working without any login issues.
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Both Rs250A and RS130 has issues login with Tidal and Qobuz,it happened 3 times today in 2 hours.When this happened music stops and i need to log in again with all my account details.
Very annoying after Rose app being one of the best around.
It happened again right now with Tidal… and i need to login again with my account details.:((
Please fix it.
Thanks
Update on the Rose account problem:
Only happens when using the Roseconnect app Android version, Latest.
If i open this it kicks me out of the rose account.
I updated the app on my tablet this morning.
On my phone(also android) i did not update yet, works ok.(4.15.21.1)
I have exactly the same problem with tidal. The suggested solution: log out and login, and reinstall of rose app on mobile, and direct login on rose 130 device - nothing has worked so far.
Now I did update to latest Android version and have the same problem.
Can not login on my android phone, then message “no such member found”
Can login at my RS130 screen but then after few minutes have to login again
Only app I can use is Qobuz
@ROSEHAN please roll back to previous version
4.15.12.1
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@rosehan… With all of the glaring and obvious problems with this particular update, wouldn’t it be better to simply pull the software update down until such time as Rose can address and correct the issues with a proper and tested update? This would certainly alleviate the issues and frustrations so many users are experiencing.
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The “fix” provided by HiFi Rose today to prevent Tidal automatically logging out seems to have worked (iOS iPhone and iPad ).
I am also halfway through a 90 day Qobuz trial and that also seems to be working ok. Time will tell.
However, Rose still needs to quickly find a solution to the Android login problem which has been flagged on the forum. This must be a massive frustration for many Rose users and hopefully will be fixed as quickly as the Tidal issue.
There have been some negative comments, understandably, about the latest software update. However, as a previous Naim owner, there were many frustrating glitches in their software updates and, as an Apple fan boy, I can’t even begin to list the many issues encountered over the years resulting from their software updates.
Many of the complaints (not all ) listed on this forum in the past 48 hours result, I think, from a lack of clear instructions from Rose on how to implement the install - for example, it was unclear to many Rose users that their favourite apps, such as Qobuz or Tidal, had not disappeared, they simply had first to access them via Rose Store.
This issue of clarity is something which Rose has acknowledged and has promised to do better. It is vitally important that they stick with this and soon.
What also is important is speed of response when a glitch has been identified. Regarding the Tidal log out problem, a solution was provided within 48 hours and this is impressive, assuming it works. . Compare this to some of the bigger tech players out there and their tardy responses.
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