Now I did update to latest Android version and have the same problem.
Can not login on my android phone, then message “no such member found”
Can login at my RS130 screen but then after few minutes have to login again
Only app I can use is Qobuz
@ROSEHAN please roll back to previous version
4.15.12.1
@rosehan… With all of the glaring and obvious problems with this particular update, wouldn’t it be better to simply pull the software update down until such time as Rose can address and correct the issues with a proper and tested update? This would certainly alleviate the issues and frustrations so many users are experiencing.
[quote=“Bitspeed, post:63, topic:6573”]
Same thing @ROSEHAN
I can’t log in on my Android phone, so I get a “no members found” message
I can access the screen of my RS150b but after a few minutes I have to log in again
The “fix” provided by HiFi Rose today to prevent Tidal automatically logging out seems to have worked (iOS iPhone and iPad ).
I am also halfway through a 90 day Qobuz trial and that also seems to be working ok. Time will tell.
However, Rose still needs to quickly find a solution to the Android login problem which has been flagged on the forum. This must be a massive frustration for many Rose users and hopefully will be fixed as quickly as the Tidal issue.
There have been some negative comments, understandably, about the latest software update. However, as a previous Naim owner, there were many frustrating glitches in their software updates and, as an Apple fan boy, I can’t even begin to list the many issues encountered over the years resulting from their software updates.
Many of the complaints (not all ) listed on this forum in the past 48 hours result, I think, from a lack of clear instructions from Rose on how to implement the install - for example, it was unclear to many Rose users that their favourite apps, such as Qobuz or Tidal, had not disappeared, they simply had first to access them via Rose Store.
This issue of clarity is something which Rose has acknowledged and has promised to do better. It is vitally important that they stick with this and soon.
What also is important is speed of response when a glitch has been identified. Regarding the Tidal log out problem, a solution was provided within 48 hours and this is impressive, assuming it works. . Compare this to some of the bigger tech players out there and their tardy responses.
Hi! After the last update and approval of the applications used, Rose Tube recordings stop, how to deal with it? Regards…
I sure hope they will fix it later today.
Otherwise a weekend without my favourite playlists and radio stations
There was a new update for the android app and now all working again
Thanks Rose team!
I got Qobuz working again via logging in through the iOS app, and now you’ve pushed out an app update and I can’t access Qobuz again!
Hifi Rose you need to resolve this asap as the situation is appalling and I am now considering selling off my RS150b to get a DAC with a more stable operating platform.
The 150b seems unable to pull any music from Qobuz and hangs and I have also lost access to some BBC radio services as well.
150 b now no longer works with Quoboz-reinstalled updated app-now just hangs -no music
You guys are ridiculous-worst update, no help, crowd sourced solutions.
Fix the quoboz access please.
Would never recommend this device ‘
Qobuz stopped working today. I can’t play any music anymore. I can’t see any music on the steamer but I can see everything in the app but when I click on play on my phone nothing happens. I tried to login a few times, did a system restart and even a factory reset. Nothing.
When I try anything in Qobuz on the streamer I keep getting the message: start qobuz for stable system operation.
This is very disappointing to say the least…
Fix it guys!
Hi all,
I have the same issue on my side.
Please fix it.
rs250 rose server gives not connect error and does not update
Well really briljant !!
As said in other posts Qobuz stopped working…
Fix today, or roll back all updates!!! Do your job
Did anyone tried spotify connect? also stoped working.
Update: the thing is working again. Lets hope it stays like this.
It seems like everything is back, good music to everyone.
Login issues for Tidal have returned. Was this major release even beta tested? So many issues.
Hello,Rose Hifi
Even after last Tidal update i was kicked out from Tidal again and music stops.
With Qobuz i had the same problem as the previous one ,i need to login again when i try to use it.
Please fix it…PLEASE !!!
I don’t understand why is not possible to fix these major issues ,and go back to the previous free problem firmware.
Thanks
I have the same question, why can’t I use the previous software if there are problems with the new software.
I got tossed out of Qobuz again today and had to login again.
Also when I type in a search query the app is very laggy.
I too have login issues with Tidal again. The problem is back now and not yet fully resolved. H
I also had to login into Tidal again this morning after yesterday installing the updates that were meant to fix the “ log out “ issue.
I deleted and reinstalled Rose Connect Premium app on my iPad today to see if this helps. So far, so good. Next bulletin tomorrow !