150b. rose app via iphone 12. primarily a tidal hifi user. everything working fine. mqa logo has switched to hi res audio logo on 150b and in app. no issues so far. thank you.
I have this latest update on iOS, but I must be a little slow. I can’t figure out how to install anything from Rose Store. When I hit the dropdown for something that is “Not Installed”, I just get an “Update” option and no ability to install it. If I select “Update”, nothing happens.
It doesn’t work, but you can install them on your Rose.
Also: they shouldn’t call it an update when you don’t have the app already installed and they should not call it remove update when in fact you remove the entire app.
Thank you Hans. Yes, I agree that terminology on the app is poor. It should not even show “Update” if it is not installed. The people who put this app together have a bit of work to do to make it more sensible.
Hmm. Hans, I can’t seem to figure out how to do as you say, from the RS130 panel interface.
I had the same experience and Tidal & Qobuz worked perfectly.
Hi Tony, on the screen of your 130: go to Rosestore. There you can find the apps you want to install.
Little swipe to tge right and there it was! Thanks.
After the last update, my Bluetooth on my RS520 s turned off every time after a restart and I have to turn it back on every time. Very annoying😣
There seem to be a lot of problems with the new update. Wouldn’t it be better to go back to the last version with an OTA back update until the problems are fixed and the system is stable?
I haven’t carried out the current update yet, but every time I turn it on it’s annoying that a window pops up to alert me to the upcoming update. Can’t you hide the window? This is possible in the Premium Connect app, just not on the device.
100% agree! I have asked @ROSEHAN this question here as well. Fortunately, I have not updated to this new version (nor will I) but I’m also aware many are feeling the pain and frustration from the issues associated with this mistep of a firmware update. Given the apparent delay involved with resolving these issues and the significant manner in which the issues are hampering the use of our various devices, it seems the least Rose can do to help alleviate growing user frustrations is to provide a roll back to a properly working operating system until they can provide a correct and tested update. Also, it would be wonderful if I didn’t have to keep getting a pop up prompting the very update that is causing such known and documented problems. Rose… Please take down this problematic update and make this go away and allow us to run the updates whenever we wish once they have proven to work properly without issue.
Tidal logout issue continues for me. Just got logged out again now while playing music after playing about 6-7 songs this evening.
Hello,Hifi Rose
Well ,i don’'t know what else to say …both Qobuz and Tidal needs to login every time i use RS130 and RS250A.
Please let us to roll back to the previous firmware ,also to mobile app to.
I really don’t understand why we use a failure firmware without to be able to roll back to the good one.
I skip a track and it logs me out of Tidal.
I’m a fan and have been supportive. Can I ask you - do these software releases get tested at all?
Edit: fixed with very latest update.
Qobuz logs in fine but it only plays 30 seconds of each song. Logged out and back in. Same. My account is good, it works in other applications but not Rose
Kicked out a Tidal a total of 7 times during my listening session with Tidal over 5 hours. I think the question has been asked before but I will ask again, have these software packages been tested prior to a full-scale release. There are issues with the Rose Connect program for MAC and PC, issues with the Android and IOS app, issues with the Rose OS and more that I am sure I am unaware of at this moment.
For some of us Hifi Rose has rendered our streaming setup inoperable. Is there any plans to make sure this is fixed ASAP and an explanation provided to the installed user base and a clearly defined path to make sure this does NOT happen again. I feel this is the one that broke more than anything but the prior updates have often broke as much as they fixed.
How about the community gets access to more Hifi Rose employees than just @ROSEHAN let’s say for example the software and hardware team leads and maybe some executive leadership.
I agree with the same question, why can’t the previous working software be used.
A few more comments:
- Since the recent software update the Rose Connect Premium App has become very slow to respond on both iPad and iPhone ( iOS 17.1 ). Often, to switch from Rose Radio to,say, Rose Tube or Tidal, I sometimes have to tap the Tidal or Rose Tube icons two or three times before they respond.
- Despite the “fix” Tidal still occasionally asks me to login. However, I’ve found that by hitting the icon of another app while in Rose Connect Premium and then going back to Tidal, everything is fine. No need to login to Tidal. Bizarre !
- Qobuz still seems to require a login every 24 hours. I hope Qobuz respond quickly. I get the impression that they are not the quickest to react - their USA CEO was quoted as saying Qobuz Connect would be introduced “ first half of 2023”. Now Qobuz tells me “ sometime next year”!
Hi,
It wasn’t working with Qobuz with this update, I restored the factory settings and reinstalled everything, since then Qobuz has been working, luckily I have an RS 250.
Every day,.when I turn on my rs201e, I am forced to log in to Qobuz again. I have an Android tablet