Qobuz Connect working

Function TIDAL / QOBUZ / SPOTIFY
#45

I did the update this morning and everything was flawless. Once I was reconnected into my Qobuz subscription, I was able to select my device directly from Qobuz and it was perfectly working.

Thanks

#46

Which device?
Please let us know…

1 Like
#47

Hi,
The same on my side, Qobuz app sees the rose rs 150 on the network but is not able to connect the error is: “could not connect to media route”.

#48

Hello,

RS520: like all of you, after a regular update, Qobuz Connect not working. I made a lot of test. Finally, it works well. That’s what I have done: I switched the firmware to EA version, I tested QC: Works. I made a rollback to regular firmware version. I made a factory reset. And now it works perfectly. I think if you do a factory reset after installing the update, QC will work for you.

#49

Goodsound, with an RS250, but for qobuz, it is a temporary workaround.
I wonder if I will not sell my Rose (which I like), I spend time trying to make it work well, but so many difficulties.
I’m still waiting if Rose’s team finds a solution, there are many tatons, approximations, it’s so bad.

1 Like
#50

Hello,
With my RS130, I had the same problem as some others with QC (error: “could not connect to media route”) when I upgraded to the EA version, but I think it’s the same problem with 5.9.
After a factory reset, QC worked, so I figured it was probably a personal setting that was causing it to bug. So I tested each setting to see, and when I started changing things in the “date and time” menu, QC stopped working. I had to do a factory reset again and reconfigure everything except this menu, and everything has been working great since then!
Hope this helps anyone.

1 Like
#51

Thanks very much. Qobuz Connect works after a factory reset.

#52

Did all of you with problems to get the new version working, also update the pc/mobile version?
This is the second essential step as both work closely together.
I experienced the same, but after updating the Android app, Qobuz Connect works flawlessly (and without stutter).

#53

Me no, after factory reininilisation, and if you must not be on time, do not impose what, I’m fed up, I went back to Roon!

#54

The Android version of the Qobuz app must be updated to 9.1.0.0.
This version brings Qobuz Connect to your smartphone.

In fact, the same applies to all Qobuz client applications, such as the Qobuz app for Windows, Qobuz Web applications (Edge, Chrome browsers, etc.).

For the Web application on the Microsoft Edge browser, I cleared the cookies/restart browser…
https://play.qobuz.com/featured

Another condition is that the Qobuz client application must obviously be on the same local network as the other devices that support Qobuz.

:yum:

1 Like
#55

@ROSEHAN @ROSELOA
Qobuz App (Android) 9.1.0.0 is installed. Qobuz Connect not working → “could not connect to media route”
Same thing on iOS App Version 9.0.1 b250512160100
Before I installed the update, I did a factory reset.

Yes, yes, yes… same local network… Qobuz Connect works great with a Marantz Receiver, connected via LAN on the same switch as Rose RS150B

EDIT:
Based on a Post from @Fabopirge:

Resetting it a second time solves the problem… hope it stays that way

EDIT:
was short-lived. playback has stopped and now same problem as at the beginning “could not connect to media route”. Marantz and Qobuz Connect, no problems

#56

So, seriously? I don’t think it’s our job here to find solutions. Rose has brought half-finished software onto the market here. It’s not that I necessarily need Qobuz-Connect, but if it’s already been announced in a big way, it should work. And all without resetting to factory settings, reinstalling and other detours. The whole thing was released too early and not tested sufficiently.

5 Likes
#57

Completely agree with you @FrankP , even if Qobuz Connect is a plus and not essential, it’s really not very professional to deliver this really problematic update, which worked for me only about 2 hours, then full of tinkerings (back factory…with parameters to be handed not so easy…) without results.

#58

But I like my Rose RS250, there are few equivalent models (app on PC and MAC, superb screen and very pretty case, good audio quality, little plus…).
I hope that Rose’s team will offer us an update ok, I think they are at work in view of the bad returns, I wish them anyway, despite everything a good job!

#59

I confirm that a factory reset fixes the issue with QC, I hope that it’s a persistent fix.
The same for me, I love my rs 150 and won’t change for any other device, but for this price, we expect that basic features work properly.
I’m confident that rose team will fix it soon.

2 Likes
#60

My experience on RS520 and QC
installed the EA and QC works then stopped working after a few days.
I remember changing some settings a few hours ago, because the EA needs a factory reset.
What did I change that caused the qc to stop?

1st step: revert to the official firmware
2nd: install the EA: QC works :slight_smile:

Then I look for the culprit

  1. removal of unnecessary shortcuts (cd rip etc …) for example
    test: QC still works
  2. change the clock settings and applied the day light saving :
    test: QC stop working… :frowning:
  3. remove the day light saving
    test: QC works

bugs :

  1. glitch when playing next song
  2. VU meters no working

I’m waiting for your feedback on the official version for iPhone/ iPad

I hope I’ve helped someone and given them hope :slight_smile:

2 Likes
#61

Thx, I can reproduce it exactly like that.

2 Likes
#62

As I reported earlier on this thread, I installed the official version yesterday onto my RS520.(5.9.02).
The “ glitch when playing the next song” appeared immediately. It is random and appears in the form of a quick “ stutter” before the track is played.
Today, after a factory reset of the RS 520 and deleting and reinstalling the Qobuz App (ver. 9.0.1) onto my iPhone / iPad, the glitch remains.
Others are experiencing the same issue. It renders Qobuz Connect useless at the moment.
A fix should be applied as an absolute priority.

3 Likes
#63

Yesterday after a factory reset Qobuz Connect worked fine without any “stutter”, today it’s not working at all :smirk::frowning: I quit trying….

#64

Thank you for adding Qobuz Connect.

Unfortunately, there are issues, at least on my 250.

• everything is fully updated: both the app and the player. Latest firmware and latest app update.
• also tried logging in and out of my Qobuz account a few times.
• songs still skip randomly. No pattern.
• gapless playback no longer works. There is a bit of a “skip” for a few seconds from one track to another until the next song finally starts to play correctly.

This is really frustrating. It has been months since I have been able to enjoy Qobuz properly. There are always skips and random issues. I am very close to giving up on Hi Fi Rose altogether and selling my unit. I was hoping Connect would fix all of these issues. No such luck.