RS520: MCU update loop after [Early Access] v5.12.04

Early Access
#1

After the latest update to version [Early Access] Ver 5.12.04, a window pops up prompting me to update the MCU to a new version. After clicking the Yes button, the device reboots, and once it boots up, the MCU update window appears again — and this repeats endlessly, meaning the update gets stuck in a loop. As a result, I’m unable to update the audio device’s components.

For now, I’ve rolled back to the stable version 5.9.0.9. But as far as I understand from reading the forum, this means I’m now unable to update the MCU on my device at all.

I also noticed that after the update, the ROSE ID in Rose Connect One was displayed as ‘ABCD’. However, after rolling back to the stable version, it started displaying correctly again.

This is completely unacceptable for a premium device at this price point!!!

#2

@Geka4epist
Thank you very much for the detailed description of the issue.
As we are currently unable to replicate this issue on our end, we plan to run repeated tests across multiple devices to analyze and identify the root cause.

In the meantime, we would like to ask a quick clarifying question regarding the issue: When the MCU update pop-up appeared and you selected “Yes,” did the device reboot after the progress bar finished, or did it restart immediately without showing the progress bar at all?

Could you please check if you have any prior history of MCU updates?

Thank you for your cooperation.