When I turn of the eArc function of the TV there is no problem at all with the sound. Thats why I am convinced the problem is the eArc input of the Rose. It is very annoying. Hope you can solve the issue.
Just replaced a new hdmi cable with another new one certified for hdmi 2.1 and e-arc.The problem remains. just had a few seconds of silence when the music dropped out followed by a stuttering sound and then the music came back. It seems like the stuttering sound means that the connection is somehow restored. Again, I have the tv connected with Roku using hdmi input and cable out from hdmi e-arc on LG tv to the 150 B Hifi Rose.
OK. After finding the e-arc setting, and turning it off, the problem continues. Still have frequent audio dropouts, maybe more frequently. This is with the same connection, Roku to LG OLED B9 by hdmi, with hdmi arc out to the Rose 150.
I think I’ve found the issue for my setup. To recap, I have a Roku source connected to my LG OLED B9 tv using hdmi. From there, I use arc hdmi output from the LG tv to the hifi Rose 150B. There are frequent audio dropouts, sometimes with a stuttering sound. [Before getting the Rose 150b, I had the LG tv hooked up to a Sonos speaker from the same hdmi arc output with no issues (using the same Roku).]
I decided to change only the television while using the same setup to the Rose 150b. I replaced the LG with a smaller Samsung tv. No issues after two nights of listening from the Samsung arc hdmi. Thus, it appears the problem is with the combination of LG OLED tv and Hifi Rose using the arc connection. It sounds fine and has no issues with the same setup and same cabling to the different tv model. I don’t know if the problem lies with LG or the Hifi Rose but they don’t work together properly using the hdmi connection. This is a huge issue for me because I bought the Rose specifically for its ability to connect to the tv. So, I can try using a toslink cable instead of hdmi, get a new tv or replace the Rose with a different streamer. And I believe there is at least one other party here with the same problem using the LG OLED tv.
I use a Sony OLED TV and have the same audio drop out issues over eARC. I think it’s a HIFI Rose issue, not your TV.
Holy crap, thanks Nick. I’ve been getting ready to buy a new Sony OLED thinking the drop out issues would be gone! So, here we go NO DROP OUT ISSUES WITH THE FOLLOWING: NAD M33, Classe Delta PRE, KEF LS50W and LS60. All worked properly with audio in sync with volume control with TV remote.
Hifi Rose: ARC issues with drop outs and often audio out of sync. I also have the new integrated amp, so I want the RA and RS combo but I need ARC to work!
Hifi Rose, for the love of God, fix the dang ARC and stop making excuses!!!
hi, it works perfectly for me. The hdmi ARC connection requires a quality cable. I suggest trying with a suitable cable.
I have a Sony TV and an LG - Rose 150b. Greetings
Have a brand new Sony A95k Oled now had a Panasonic ZT plasma before with no drop outs. The Sony had issues of sound cutting out with the same HDMI cable I had been using with my ZT plasma. Had to fish them out of the walls and I replaced them with directional cables from Costco called WireLogic with a 48 Gbps data rate, never had a drop out since.
I’m a new owner of the RS150B and I’ve got an LG OLED CX6 and have exactly this issue. Very annoying. I’m using a directional AudioQuest hdmi cable and have never had any issues with this cable until I’ve used it with my RS150B. Tried both directions, no luck.
Toslink has been fine for me so far, only had an out of sync issue that sorted itself after I restarted the stream on Netflix.
Rich, are you running your RS150 on WiFi or Ethernet cable? Call me crazy, but I don’t remember getting any drop outs with WiFi when I ran that for a short time, but with a direct Ethernet connection, I often get drop outs with ARC. I have been using Toslink, but I have had a couple drop outs with that as well but only twice in many hours of watching TV. I’ve tried at least five different HDMI cables including all different types and the ARC drops out with any of them.
Sean
HifiHandyman
Sorry to revive an old thread, but I am moving from a NAD M33 to an Enleum AMP-23r for my living room setup. I figured pairing an RS150B would be a good way for me to preserve a lot of the functionality from the M33 that I became accustomed to, HDMI ARC in particular. So this thread and some others mentioning ARC issues has me pretty concerned.
Before I pull the trigger on purchasing the RS150B, are folks still having issues with this? My 2021 Samsun Frame TV via HDMI ARC and Audioquest Vodka e-ARC cable to M33 has been ultra reliable. Hoping to find a comparable solution. Thanks!
You just have to try it. Mine cuts out on a regular basis maybe once or twice during a movie, but other people have great results. My tv is a few years old LG OLED. It never cuts out with my M33 or Classe preamp. Go figure. I love it though. Purchase from a reputable authorized dealer.
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Good call, removes the chance to scoop a used one, but might just have to grab from a dealer with a return policy and hope it works out well.
One other thing I am curious about, on the NAD M33 turning the TV on will auto wake the M33 out of standby. Any chance the Hifi Rose has that same functionality? I will keep my fingers crossed that is the case as I really am trying to keep the family/kid friendly seamless integration of my 2 channel system and the TV. I just couldn’t really deal with the poor synergy between the Klipsch Forte IV and the NAD M33 anymore.
I’m still having the drop out issues…… especially since the last update
Mine is stored in the basement because the drop outs are so annoying! I might get a projector soon and try it then.
HifiHandyman
Has this issue ever been solved. It’s clearly the 150B. Now it’s constantly dropping out on airplay as well as ARC……something new. Truly wish I had never purchased this pos.
I too have this intermittent audio cut out issue. I’m quite confident the problem is relating to the ESS DAC chip and DPLL bandwidth or jitter elimination. This is not a new problem in the DAC world and has already been solved by other products that allow the user to change the DPLL bandwidth setting to better accommodate problematic sources. According to the ES9038Pro datasheet, there are a couple of configurable settings (dpll_bw_serial and dpll_bw_dsd) for the DAC chip we need to have implemented into the HiFi Rose products so we can mitigate the jitter handling behavior causing the audio cutout.
Is a DPLL bandwidth option as mentioned above and detailed in the below links on the HiFi Rose’s roadmap anytime soon?
https://www.mouser.com/datasheet/2/1082/ES9038PRO_Datasheet_v3_7-3074335.pdf
@ROSEHAN is the jitter handling behavior described above being looked into yet? A possible solution to the audio cutout for ma y kd ys modern TV owners relying on the RS150b for our audio needs appears to be easily achieved if the software wouldet us change the aggressive default behavior of the DAC chip. It’s been almost 1.5 years now since this problem was first reported which is frustrating considering the extreme expense of the RS150b and time knowing such a solution is sitting there just waiting to be implemented by HiFi Rose.
We apologize for any inconvenience caused.
Among Hifi Rose devices, we found this symptom only on RS520 and made a correction as described below. This symptom did not appear on other devices before.
I will once again forward this to the software team and ask them to fix it.
I’m happy to help in any way I can with any beta testing, etc. I can guarantee the issue occurs with an LG G2 TV and RS150b within 30 minutes to 1.5 hours of use whether it’s the Optical, Coaxial, or ARC input.