We are currently reviewing the issue and suggestion.
If you could provide additional details in the comments — such as a clear description of the issue, screenshots, videos, frequency, and information about your audio environment — it would be greatly helpful for our review.
Basic Information
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Date of post
: November 27, 2025 -
Model name
: -
SW/APP version
: -
Issue description
: When ripping CDs using a Rose device, certain discs show incorrect or unknown artist metadata -
Other environment details (audio equipment, input/output cables, network, etc.)
: -
Source or streaming service
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Original post link
: Metadata retrieved from CDs is wrong - #13 by stodgers
Status & Action Result
- Action taken
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- Nov 7, 2025: The issue was forwarded to the SQA team with a request for urgent correction.
- Nov 8, 2025: The SQA team confirmed that, intermittently, some CDs are recognized as a different disc or appear as “Unknown” during the ripping process. The findings were then forwarded to the Server Team.
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Nov 17, 2025: Our Server Team provided the following response:
HiFi Rose currently retrieves metadata from the FreeDB database.
Each CD has a Disc ID, but because there are a vast number of CDs worldwide, Disc ID duplication can occur.
As a temporary solution, if you provide the track count, artist name, and Disc ID of the problematic CD, the server team can delete the cached metadata for that disc so that it can be queried again with the correct information.
- Current Status
:
If you have a problematic CD, please send the track count, artist name, and Disc ID to the email below:
eunseong96@citech.kr